Top Reasons Why Enterprises Outsource IT to MSPs

View the webcast replay where Nimsoft reveals survey results indicating that  IT executives are increasing their use of managed service providers.

Half of Executives Say They Foresee Moving Toward 100 Percent MSP Engagement

The survey, conducted in association with Enterprise Management Associates™ (EMA), collected responses, experiences and opinions from executives, mid-level managers and individual IT contributors from mid-sized and large organizations.  All participants were currently engaged with an MSP, planning to engage and MSP, or had used MSP services in the past. 

IT professionals indicated the top three reasons to consider engaging an MSP were the opportunity to achieve better total cost (41%), access improved technical expertise/depth (37%), and allow improved focus on core business (36%).

Additional highlights of the survey include:

• The most common management functions currently outsourced to MSPs were Storage/Recovery (56%) and Service Desk/Help Desk (44%).
• Of those planning additional MSP outsourcing of management functions, Service Desk/Help Desk was the most common priority.
• A majority of respondents who have currently engaged an MSP indicated that Virtual Servers (68%), Data Center Infrastructure (61%), and Physical Servers (56%) are under MSP management.

View the webcast replay now.

View the webcast reply