Keeping it simple – 3 questions to ask when considering changing your current service desk solution:
Join Pink Elephant Executive Vice President George Spalding and Nimsoft Service Desk expert Ken Jochims to understand how to apply the K.I.S.S. methodology to your service desk implementation.
Register and receive the post-event recorded webcast if you miss it live.
Keeping Service Desk Simple
Featuring George Spalding of Pink Elephant
Nimsoft Service Desk
George Spalding is co-author of ITIL® V3’s Continual Service Improvement core volume, and is one of the world’s most insightful and engaging IT Service Management and Support experts. In addition to his extensive commitment to improving the industry, George spent several years as a consultant to the White House on technical presentations and White House conferences. He also coordinated technical presentations for members of the President's cabinet, the Smithsonian Institute, and the Federal Bureau of Investigation. George is an ITIL Expert, the highest level in the ITIL certification program, is a regular author of IT articles and white papers, and is a presenter at global ITSM conferences and events.
Ken Jochims, product marketing manager for Nimsoft has twenty years of marketing and strategy experience supporting Service Management and Customer Support markets. In those twenty years, he has held product marketing roles for IT service management and CRM solutions including CA Technologies, Remedy/BMC, Kana and several startups.
May 15 at 9:00 Pacific (11 Central, 12 Eastern, 5 UK)