Will your customers abandon your website if it doesn't load quickly?
How do you keep customers engaged on your website long enough to complete a transaction?
How do you keep your customers from going to a competitor's website?
In this webinar, you will learn hints & tips for improving end-user response times and hear from Forrester on why the user experience is so important to your bottom line.
Jean-Pierre Garbani, Vice President, Principal Analyst, Forrester Research has written extensively about understanding the performance of a business service starting with monitoring at the end user level, a trend that software-as-a-service (SaaS) and other forms of cloud computing are reinforcing.